Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Production Resources Boston ("Production Resources Boston", "we", "us") collects, uses, and protects information when you visit our website or contact us, including through our contact form and SMS/text messaging program.

Information we collect

Contact details you provide: name, phone number, email address, and the inquiry or project details you submit.
Communications between you and Production Resources Boston, including SMS, email, and phone.
Basic usage data such as pages visited, collected through standard web analytics.

How we use your information

To respond to equipment and service inquiries and provide quotes, scheduling, and order updates.
To send you service and account updates, and with your consent, customer-care text messages at the phone number you provide.
To operate, maintain, and improve our website and services.

SMS / Text Message Opt-In

When you check the SMS consent box on our contact form, you opt in to receive customer-care and service-related text messages from Production Resources Boston at the mobile number you provide. Consent is not a condition of any purchase or service. The consent checkbox is optional and is not pre-checked. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share opt-in data only with the service providers and aggregators that help us deliver the messaging program, and as required by law.

How we share information

We do not sell your personal information. We may share information with trusted service providers (for example, our SMS messaging platform and aggregators) solely to operate our services, and as required by law. As stated above, mobile opt-in information is never shared with third parties or affiliates for marketing.

Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, but we work to protect your information.

Your choices

Reply STOP to any text message to stop receiving SMS, or HELP for help.
Contact us to update or request deletion of your information.

Contact us

Production Resources Boston
2 Seaport Lane, Boston, MA 02210
Phone: (617) 438-7354
Email: shawn@productionresourcesboston.com

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